Privacy Policy

Welcome to SyndicIQ ("SyndicIQ," "we," "our," or "us"). We are committed to protecting your privacy and maintaining the security of the information you entrust to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, upload documents, or use our AI-powered acquisition platform.

By using SyndicIQ, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide and improve our services.

Account Information

When you register or request a demo, we may collect:

• Name
• Email address
• Company name
• Job title
• Phone number (optional)
• Account credentials

Property & Deal Information

When using SyndicIQ, you may upload or enter information such as:

• Offering Memorandums (OMs)
• T12 Operating Statements
• Rent Rolls
• Property financials
• Underwriting assumptions
• Loan information
• Acquisition notes
• Investment scenarios

This information is used solely to provide underwriting, analysis, and related platform features.

Usage Information

We automatically collect information including:

• Browser type
• Device information
• IP address
• Pages visited
• Session duration
• Feature usage
• Diagnostic logs

This information helps improve product performance and user experience.

2. How We Use Your Information

We use your information to:

• Provide AI-powered underwriting and analysis
• Generate financial models and investment reports
• Create IC Memos, LOIs, and investor materials
• Improve our AI models and platform functionality
• Respond to support requests
• Secure user accounts
• Detect fraud or misuse
• Send important product updates and service notifications
• Comply with legal obligations

We do not sell your personal information.

3. AI Processing

SyndicIQ uses artificial intelligence to analyze uploaded documents and generate underwriting recommendations.

AI-generated results are intended to assist investment decision-making and should not be considered legal, tax, accounting, or financial advice.

Users remain responsible for reviewing and validating all outputs before making investment decisions.

4. Data Ownership

You retain full ownership of all documents, financial information, and content you upload to SyndicIQ.

SyndicIQ does not claim ownership of your data. Your uploaded documents are processed solely to provide the requested services.

5. Data Security

Protecting customer data is a top priority. We implement administrative, technical, and organizational safeguards designed to protect your information, including:

• Encryption in transit
• Encryption at rest where applicable
• Secure cloud infrastructure
• Authentication and access controls
• Role-based permissions
• Continuous monitoring and logging

While no system can guarantee absolute security, we employ commercially reasonable measures to protect your information.

6. Data Sharing

We do not sell, rent, or trade your personal or business information. We may share information only in the following circumstances:

• With trusted service providers who help operate the platform
• When required by law or legal process
• To protect the security, rights, or property of SyndicIQ or our users
• In connection with a merger, acquisition, or sale of assets

Any third-party service providers are required to protect your information and use it only for authorized purposes.

7. Third-Party Services

SyndicIQ integrates with third-party platforms to deliver certain features. Each third-party service is governed by its own privacy policy. We encourage users to review the privacy practices of those providers.

8. Cookies & Analytics

We use cookies and similar technologies to:

• Maintain secure sessions
• Remember preferences
• Analyze platform usage
• Improve performance
• Measure website effectiveness

You may disable cookies through your browser settings, although some functionality may be limited.

9. Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Maintain your account
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Users may request deletion of their account and associated data, subject to applicable legal or contractual requirements.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Request data portability
• Restrict certain processing activities
• Withdraw consent where applicable

Requests may be submitted using the contact information below.

11. Children's Privacy

SyndicIQ is intended solely for business and professional use. Our services are not directed to children under the age of 13, and we do not knowingly collect information from children.

12. International Users

If you access SyndicIQ from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

By using the platform, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When material changes are made, we will update the Effective Date and, where appropriate, provide additional notice.

Continued use of the platform after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: